 | rad Train is the General Manager overseeing day-to-day operations of Saturn West & Saturn East for the owner Scott Davies. He joined the Wichita Saturn team in 1994 as a Sales Consultant, after 3 years he entered the Saturn Management Team. Brad is a graduate of Southeast High and Butler Community College. He and his wife Michelle have 3 children; Shelby, Andrew and Jacob. You can contact Brad at (316)219-5500, or by e-mail at bradtrain@saturnwichita.com |
Cars, Trucks, Vans & Automotive
2004-03-01 16:16:00
Can you explain OnStar to me?
: I keep hearing about available OnStar systems in cars. What is OnStar?
ANSWER: OnStar is available in GM made automobiles and works through GPS (Global Positioning System). The service uses existing emergency service providers, cellular telephone and satellite technologies. The Global Positioning System (GPS) is a satellite-based radio navigation system initially developed and operated by the U.S. Department of Defense (DOD). GPS permits land, sea, and airborne users to determine their three-dimensional position, velocity, and time 24-hours-a-day, in all weather, anywhere in the world with a precision and accuracy far better than other radio navigation systems available today or in the foreseeable future. OnStar and GPS operate through the electrical system in the vehicle and are powered by the vehicle's battery. In emergency situations, and at the push of a button, the automobile user is connected to the main OnStar Center where trained, knowledgeable, live advisors are ready to assist. Some OnStar vehicles offer the ability to send and receive calls, just as one would use a wireless phone minus inconvenient dialing. Air Bag Deployment Notification In the event that a user's front air bags deploy, the vehicle sends a signal to the OnStar Center. An advisor attempts to contact the user, inquiring whether or not assistance is needed. If the user does not answer, emergency help will be notified and the location will be provided.Emergency Services In an emergency situation, the user simply presses the red emergency button. The location information is transmitted to the OnStar Center where the call takes priority status on an advisor's screen. Within seconds, the advisor can contact the nearest emergency service provider with a location and request for help. Stolen Vehicle Tracking When a user determines that a vehicle has been stolen, an advisor will help the police determine its whereabouts immediately. Remote Door Unlock After supplying an advisor with a PIN, a signal is sent to unlock the user's door, and it can be delayed up to 15 minutes to allow enough time to return to the vehicle. If the user forgot to lock the vehicle doors upon leaving it, an advisor can send a signal to lock them. Driving Directions Advisors with current digital maps can ensure that the user is headed in the right direction using a global positioning system to locate the vehicle and give clear directions or guidance. Other OnStar features include:· Roadside Assistance· Remote Horn and Lights· Accident Assist· Ride Assist· Information and Convenience· Online Concierge
