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Melvin Lorg
Melvin Lorg is the owner of Mel's World Class Carpet Cleaning. He has been in the carpet cleaning business for over thirteen years. Mel's company is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Mel spends much of his time teaching his carpet cleaners how to achieve excellence in cleaning and customer service, and has dedicated his business to helping homeowners get the highest return from their carpet investment. Mel welcomes your inquires and can be reached by phone at (800) 318-9812, (316) 687-9812 or (316) 941- 3500.
Carpet Cleaning & Restoration
2005-11-01 16:19:00
Qualifying a carpet cleaner
: What are some questions I should ask when qualifying a carpet cleaner?
ANSWER: If you're thinking about having your carpets cleaned, I encourage you to follow these four steps:Step #1:  Make a commitment to yourself to get your carpets cleaned. The longer they remain dirty, the sooner they'll wear out. Plus the longer you have to breathe all the pollens, fungus, and chemicals that hide in your carpet.Step #2:  List your objections. Do you want only the dirt removed, something you could do with a rented shampooer, or do you want all the bacteria, fungus and chemicals removed, which will require hot water truck-mount cleaner? So you want to work with an honest, reputable company, or are you willing to risk working with the company that offers you the lowest price?Step #3:  Ask questions. The way you learn about a company is to ask specific questions and listen carefully to the answers. Here are seven tough questions to ask a carpet cleaner before he begins to clean your carpet:1) What method of carpet cleaningdo you recommend? 2) What type of equipment do you use to clean carpet?3) What will your equipment remove from my carpet?4) How often should I get my carpets cleaned?5) What training have you had in cleaning carpets?6) Are you a member of a Carpet and Fabricare Institute?7) Are you certified by the IICRC and will you show me your certificate?Step #4:  Once you're satisfied that you're working with an honest, competent professional, invite him into your home and ask for a specific quotation in writing. A written quotation gives you the assurance that you know exactly what you job will cost, with no surprises. By following these four steps, you'll gain all the information you need to make an informed, intelligent decision. If you want a quick, cheap carpet cleaning job, many companies in the phone book can help you. Or you can rent a shampooer from the grocery store and do the job yourself.If you want your carpeting to be completely and healthfully cleaned - removing the bacteria, fungus, chemicals, pollens, and tobacco products - then call a professional that meets the requirements that I mentioned earlier.
 
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