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Ange Aubrey
Ange Aubrey, holds the position of Community & Development Relations for Wichita Lifeline, Inc., a Not for Profit organization offering security and peace of mind for individuals and their family members. The Lifeline service provides the security for individuals to remain in their own homes with the peace of mind from knowing help is available at the push of their personal help button. Wichita Lifeline, Inc. provides personal emergency response service for the elderly, disabled and individuals whose health is at risk. Prior to her position with Wichita Lifeline, Inc., Ange provided, for over 14 years, case management and advocating for youth and adults. Her career change to Healthcare Marketing provides her the opportunity to utilize her excellent presentation skills of the Lifeline service to various groups and promoting the benefits of the often lifesaving service within the community. Ange may be reached at 316-265-1700 to schedule a presentation for community groups, or visited at Wichita Lifeline’s office located at 149 S. Ridge Rd.
Senior Living
2007-08-01 11:27:00
How does Lifeline work?
: Who are typical Lifeline subscribers? Answer: Allison is an artist and she lives alone. Her art work has been her livelihood and since retiring is now her hobby. She has a friend and bowling partner who was in good health and active like herself. Her friend had a serious fall, and was unable to get up. Her friend’s incident was the stimulus for her to get Lifeline. She hasn’t had to use the service, but she feels secure knowing she has it. This subscriber represents the number 4 in our concept – she has the service but hasn’t yet had a need to press her personal help button. Glen is a retired gentleman, who lives with his wife. Gardening is his passion. One day he was in the garden when he tripped on a garden hose and fell. He was unable to get up and called out for his wife. His wife didn’t hear him, so he pressed his Lifeline personal help button. His wife heard the Lifeline Response Associate through the speaker of the unit in the house. They told her they had received a signal. She went out to the garden and helped her husband up. Having Lifeline gives this subscriber the support he needs to continue to enjoy his gardening passion. This story is representative of the 3, in our 4-3-2-1 concept. He pressed his button, Lifeline called a responder to assist. The situation could have turned out very differently without the Lifeline assistance. Wanda is a diabetic and has lost circulation and sensation in her feet, affecting her balance. Her daughter subscribed to Lifeline for her because of her risk for falling. She lives with her daughter who works full-time so she’s alone quite a bit. She did in fact fall on the stairs once before, pressing her Lifeline personal help button and her daughter came home to assist. After the incident an occupational therapist gave her instruction on how to be safer and prevent falls, and instructed her in walking down the stairs utilizing the stair railing. She’s fiercely independent. Having the security of Lifeline allows her to maintain her independence. Wanda’s story represents another case where the subscriber pressed her button and a responder was called to assist. Carl suffers from congestive heart failure. His hobby is carpentry and his workshop is in the basement. Clim
Answer: The one way to remember how Lifeline Subscribers use the service is by understanding that on average, for every 4 Lifeline subscribers, 3 will need to press their button for some assistance and 2 will require Lifeline send a responder to assist. For example: a subscriber may fall, not be injured but need help getting up. Lifeline will call a neighbor, friend or relative to come and assist. Or, a subscriber who is on oxygen calls because their oxygen tank is getting low and they need a responder to assist. One subscriber will press their button and the situation requires rescue services. For example: the person may be having a stroke or heart attack; or they had a serious fall and need to be transported to the emergency department. So remember the 4-3-2-1 concept. Question: Who are typical Lifeline subscribers? Answer: Allison is an artist and she lives alone. Her art work has been her livelihood and since retiring is now her hobby. She has a friend and bowling partner who was in good health and active like herself. Her friend had a serious fall, and was unable to get up. Her friend’s incident was the stimulus for her to get Lifeline. She hasn’t had to use the service, but she feels secure knowing she has it. This subscriber represents the number 4 in our concept – she has the service but hasn’t yet had a need to press her personal help button. Glen is a retired gentleman, who lives with his wife. Gardening is his passion. One day he was in the garden when he tripped on a garden hose and fell. He was unable to get up and called out for his wife. His wife didn’t hear him, so he pressed his Lifeline personal help button. His wife heard the Lifeline Response Associate through the speaker of the unit in the house. They told her they had received a signal. She went out to the garden and helped her husband up. Having Lifeline gives this subscriber the support he needs to continue to enjoy his gardening passion. This story is representative of the 3, in our 4-3-2-1 concept. He pressed his button, Lifeline called a responder to assist. The situation could have turned out very differently without the Lifeline assistance. Wanda is a diabetic and has lost circulation and sensation in her feet, affecting her balance. Her daughter subscribed to Lifeline for her because of her risk for falling. She lives with her daughter who works full-time so she’s alone quite a bit. She did in fact fall on the stairs once before, pressing her Lifeline personal help button and her daughter came home to assist. After the incident an occupational therapist gave her instruction on how to be safer and prevent falls, and instructed her in walking down the stairs utilizing the stair railing. She’s fiercely independent. Having the security of Lifeline allows her to maintain her independence. Wanda’s story represents another case where the subscriber pressed her button and a responder was called to assist. Carl suffers from congestive heart failure. His hobby is carpentry and his workshop is in the basement. Climbing the stairs causes him to have shortness of breath. He’s also at risk because he uses sharp tools. He did get Lifeline because he recognized his risks for needing emergency help. One day he was in the basement in his workshop and found it very difficult to breath. He pressed his Lifeline personal help button. He knew Lifeline would contact a responder. When the responder arrived at the house, the subscriber was unable to speak and was in considerable respiratory distress. The responder asked Lifeline to call emergency services and Carl was transported to the emergency department. Carl represents the “1” in our 4-3-2-1 concept – the 1 out of 4 subscribers who need emergency rescue services.
 
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