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Jeff Chester
Jeff Chester is president and owner of ACT Inc. Advance Catastrophe Technologies Incorporated. Jeff has written training materials and procedures pertaining to the many facets of restoration including mold, fire, water, and smoke damage. Jeff is a member of The Association of Specialists in Cleaning and Restoration, Inc., The National Institute of Disaster Restoration, The Mechanical Systems Hygiene Institute and The Water Loss Institute. Jeff can be contacted at his office at (316) 262-9992 or you can e-mail him at act@actcat.com
Carpet Cleaning & Restoration
2002-11-01 14:20:00
Smell of smoke won’t go
:  I have been told that once you have a fire in your home, you can never get rid of the smell of smoke.  Is this true?  What if you have your home restored after a fire and you find that the smell returns months after the insurance company has settled.  What do you do?
ANSWER:  If you are the unfortunate property owner who has experienced a fire loss in his or her home you know that it can be a stressful situation. The good news is that your home can and should be returned to its "pre-fire condition". Thirty years ago when a home fire would occur a construction or remodeling company would come in and paint, seal, sand and stain until the smell was gone. The only problem was when the smell of paint and varnish was faded, more often than not the smoke odor would return. This reoccurring problem led to the need for specialized contractors that focused primarily on damage restoration.  Each house fire is a little different depending on what was burning and to what extent it burned. A qualified restoration company takes several steps to complete a job.  If you are not satisfied with the work performed in your home you need to communicate your concerns to the contractor. There are many ways to remove odor from a home and the first attempt may not be affective. If you stay involved with the restoration process most reputable restoration companies will work until you are satisfied
 
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